25 Facts About Customer Loyalty
Customer loyaltyis the secret sauce that keep line thriving . But what on the dot makes customer stick around?Loyal customersare not just repeat buyers ; they are trade name advocates who disperse positive word - of - mouth . They often spend more , forgive periodic solecism - ups , and provide valuablefeedback . Buildingthis loyalty is n’t just about volunteer discounts or rewards ; it ’s about creating a connection ....